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Frequently asked questions
Quick answers about how PractiseNow works. Can’t find what you need? Email support@practisenow.com or visit our contact page.
What are the Starter, Builder and Exam levels?
Every task type comes in three levels, so you can build up to real test conditions:
- Starter: slower audio, the script on screen, hints and a step-by-step guide.
- Builder: near-normal pace with light hints.
- Exam: real timing, audio played once and no help, with a full review after you submit.
What do I get on the free plan?
The first three Starter sets and one Builder set of every task type in your test, plus 3 AI credits to try AI feedback on writing or speaking.
What are AI credits?
Credits pay for AI marking of writing and speaking. Listening and reading are marked by our code and never use credits. If AI marking fails, the credits are returned to you automatically.
Passes include credits (60, 150 or 250), and you can buy top-ups of 50 credits for US$5 or 150 credits for US$12. Credits in a pass expire with the pass; top-up credits last 12 months. See plans and pricing.
How accurate is the AI marking?
AI feedback is produced automatically and gives you a practice estimate of your score or band, with comments on what to improve. It can make mistakes and it is not an official result, so use it to guide your practice rather than to predict your exact test score.
Who records the audio?
Listening and speaking prompts use studio recordings. Where a recording is not available yet, your browser’s built-in voice reads the script instead, so every task still works.
Which test should I choose?
Choose the test that your visa, university, employer or registration body asks for. PractiseNow covers:
- IELTS Academic and IELTS General Training;
- PTE Academic and PTE Core;
- OET for nursing or medicine.
If you are not sure, check with the organisation you are applying to. You can switch your pass to a different test once, free, within 7 days of buying it.
Do passes renew automatically?
No. Sprint (30 days, US$19), Exam (60 days, US$29) and Complete (90 days, US$39) passes are one-off purchases. Prices are in US dollars and shown in your local currency at checkout.
Can I get a refund?
Yes. You can get a full refund within 7 days of purchase if you have used 10 or fewer of its AI credits. Email support@practisenow.com from your account email. Read the full Refund Policy.
I am a migration agent or run an institute. Can I buy for my learners?
Yes. With seat packs you buy seats in bulk, assign them to your learners and see their progress. Seats get cheaper the more you buy at once (from 25% off for 10 seats to 50% off for 500 or more). See PractiseNow for agents and institutes.
Is PractiseNow official IELTS, PTE or OET material?
No. PractiseNow is independent practice material and is not affiliated with or endorsed by IELTS (British Council, IDP, Cambridge), Pearson PTE or OET. Scores and bands are estimates, and we cannot guarantee a test result, visa or admission outcome.
